This English version is provided for information. In case of any discrepancy, the Turkish version prevails.
This Privacy Policy explains how your information is collected, used and protected when you visit the website at https://zenovakimya.com (the “Site”) operated by Zenova Kimya Sanayi ve Ticaret Ltd. Şti. (“Zenova Kimya”) and use the forms on the Site. Detailed information on the processing of your personal data is provided in the KVKK Information Notice, and information on cookies and similar technologies in the Cookie Policy.
Information We Collect
You do not need to fill in a form or create an account to visit the Site. Depending on how you use the Site, the following information may be processed:
- Information you submit through forms: Information you share in the quote request, contact, dealership application and newsletter forms, such as your first name and surname, company name, e-mail address, telephone number, province/district and the content of your message.
- Quote list: The products you add to your list to request a quote. Until you submit the quote form, this list is kept only in your browser's local storage and is not sent to us.
- Technical information: Server logs generated automatically in the hosting infrastructure so that the Site can operate securely and properly, such as IP address, browser type, device and operating system information, and the date and time of access.
- Cookies and similar technologies: The Site uses strictly necessary local storage entries; analytics and marketing cookies are activated through Google Tag Manager only if you give your consent via the cookie notice. For details, please see the Cookie Policy.
How We Use Information
We use the information we collect only for the following purposes:
- to respond to your quote and information requests and to provide technical support on product selection and application;
- to evaluate dealership applications and communicate with applicants;
- to send newsletters and product announcements if you have given your explicit consent;
- to keep the Site secure and to prevent misuse and unsolicited (spam) submissions;
- to fulfil our legal obligations.
We do not sell or rent your personal information, or share it for use in the marketing activities of third parties. The groups of recipients with whom your information may be shared, and the purposes for which it may be shared, are explained in the KVKK Information Notice.
Forms
The forms on the Site are designed to ask only for the information needed to respond to your request. Mandatory fields are marked on the form; it is up to you whether to fill in the optional fields. Form content is transmitted over an encrypted connection and forwarded to our authorised departments that will handle your request.
Please do not share special categories of personal data (such as health, religion or ethnic origin) or information unrelated to your request in the form fields. If you need to submit information about another person, please make sure that you have informed that person and obtained the necessary permission.
Security Measures
We take reasonable administrative and technical measures to protect your information against unauthorised access, loss, misuse and alteration. These include the following:
- Data transmission between the Site and your browser is protected by TLS encryption (HTTPS).
- Access to form data is restricted to authorised employees who need to handle your request.
- The providers whose services we use are required to comply with confidentiality and information security obligations.
Nevertheless, please bear in mind that no method of data transmission over the internet or of electronic storage can provide absolute security.
Third-Party Links
The Site may contain links to our social media accounts, map services or other third-party websites. Zenova Kimya is not responsible for the content or privacy practices of sites you reach through these links. We recommend that you read the relevant privacy policies before sharing personal information on those sites.
Children's Privacy
The Site is a corporate information site intended for professional users and businesses and is not directed at persons under the age of 18. We do not knowingly collect personal information from persons under 18. If we become aware that such information has been sent to us, we will take the necessary steps to delete it. If you believe that a child of whom you are the parent or guardian has provided us with information, please contact us.
Your Rights
Your rights under Law No. 6698 on the Protection of Personal Data (KVKK) and how to exercise them are explained in detail in the KVKK Information Notice. You can send your applications to kvkk@zenovakimya.com.
Changes
We may update this Privacy Policy in line with changes to the Site, our services or the relevant legislation. The updated text takes effect on the date it is published on this page. We recommend that you review the Policy at regular intervals.
Contact
If you have any questions or requests regarding this Privacy Policy, you can reach us through the following channels:
- Company name: Zenova Kimya Sanayi ve Ticaret Ltd. Şti.
- Address: Nilüfer / Bursa, Türkiye
- E-mail: info@zenovakimya.com
- Telephone: +90 532 409 14 45